Human Resource Management

Top HR challenges in Healthcare Industry

The Healthcare industry is one of the most vibrant industries in the world. It is always striving to find new ways to help people and make them healthy.

However, with this constant development and change comes many challenges for HR professionals.

In this blog post, we will discuss some of the top healthcare challenges that HR managers face when working in the industry today.

Since they operate in multishift and 24X7 environments, even after implementing technology 40% of their work is still manual because of the nature of the work.

Managing Multi shift operation

  • 24X7 shift operation is one of the biggest challenges of the Healthcare industry, even though you try to streamline the operation by creating a shift roaster the nature of business is such the roaster keeps changing and changes need to be done manually in the software.
  • Ensuring people are available on time when the shift starts and there are incentives for people who report on time and penalties for people who are late.
  • Managing and motivating people to work in rotating shifts is a challenge; hence, the overall attrition rate in the healthcare industry is very high.
  • To manage the shift operation effectively you need to have software which can manage these complexities without HR people managing it manually, it should be automated completely.

Managing payroll for Full time, part-time and visiting doctors

One of the biggest challenges that any HR department faces is managing payroll.

This not only includes full-time employees, part-time and visiting doctors but also includes complying with various categories of employees such as those working in different departments, outsourcing companies and those on a contractual basis.

It is extremely important to have a clear understanding of how each category is treated differently when it comes to salary calculations, allowances, incentives and bonus payments.

In order to successfully manage this process it is essential that you have an accurate tracking system in place which will allow you not only to track your employees’ data but also make sure that all compliance requirements are met at every stage of their employment from hiring them through training them till they leave the company or reach retirement age.

In addition to this having an automated system for advance or additional allowances for staff like salary advances and loans can save you a lot of time and give accurate information about how much money should be paid out each month depending on actuals than estimates.

Software should be capable of calculating wages on monthly, hourly, daily, and fixed payments for various categories of employees.

Managing and paying overtime to staff

“Overtime is one of the biggest challenges faced by healthcare organizations today.

As a manager, you need to keep track of all your employees’ working hours and ensure that they get paid for the overtime worked.

But not only does this involve dealing with payroll, but it also impacts performance and morale as well.

If an employee doesn’t feel valued or is overworked, he or she may leave for another job with better benefits or treatment.

Even worse—your staff could go into burnout mode and start making mistakes that could cost lives!

To avoid this kind of situation in your business, make sure you’re keeping an accurate record of how much time each worker spends on tasks related specifically to their duties (including breaks).

Also, ensure that managers are aware when employees have been working extra hours so they can properly reward them later on by giving time off or bonuses.”

Tracking the local conveyance expenses of field staff

Tracking the local conveyance expenses of field staff for sample collection or going and meeting other affiliated hospitals or doctors.

If you’re a hospital or health facility that has a physical presence in multiple locations, it is important to track the local conveyance expenses incurred by your field staff.

It could be anything from hiring a cab for an official meeting to booking flights and boarding trains.

To ensure you have this cost in control, you need to maintain and automate the whole travel and expense management for your employees and staff.

Employee Burnout

Employee burnout is a state of physical, emotional and mental exhaustion.

The Healthcare industry operates 24×7 and 365 days. Staff need to be available for emergency work and work overtime.

This makes them more prone to stress, which leads to burnout. It can also lead to poor performance at work due to a lack of focus or concentration on the job at hand.

Because of this high pressure, the attrition rate in this industry is very high compared to other industries.

HR in the healthcare industry is quite a challenge

In the healthcare industry, HR is a challenge.

There are many challenges that make the world of human resources in this sector challenges.

The healthcare industry is known for its unique environment and culture, which is different from other sectors.

For example, there are many rules and regulations related to compliance in this sector as well as strict risk management practices that need to be followed closely by employees at all levels.

Additionally, since it involves people’s lives on a daily basis, you’ll find that there are strict safety standards and guidelines that need to be followed very closely by everyone working in hospitals or other facilities where health services are provided; otherwise, there could potentially be disastrous consequences for patients if these rules aren’t respected properly.


In conclusion, HR in the healthcare industry is quite a challenge. There are many aspects to consider when managing employees and staff.

These include payroll management, tracking local conveyance expenses of field staff, employee burnout etc.

To manage this better, many processes must be automated which will help organizations to create a better and more transparent work environment and ultimately help them to manage their people better and retain them for a longer period compared to their competitors.