Employee Helpdesk

A helpdesk that helps your employees, every single time!

Why limit exceptional support to your customers only when you can extend it to your employees?

With its any time, anywhere access and some truly revolutionary features, Emgage’s Employee Helpdesk is all you need to show up for your employees, every single time!

Easy to set, easy to track!

Every organization comes with a different size and a different need and so does, Emgage’s Employee Helpdesk! With Emgage’s Employee Helpdesk, you can assign owners from IT, Finance, and HR functions to support employee tickets.

From assigning SLAs to tracking them religiously, Emgage’s Employee Helpdesk provides a quality support experience, your employees deserve!

Work better, together.

Emgage’s Employee Helpdesk is designed based on the agile methodology which has been proven to enhance employee collaboration and communication.

With its in-built escalation matrix feature, Emgage’s Employee Helpdesk ensures timely resolution of the assigned task, fostering collaboration – all through.

SLAs, TATs and Insights - All on time!

Emgage not just helps you set SLAs and track their adherence, but provides you with insights to help you allocate resources and reward support employees.

Results, that matter!

Emgage helped 4C Group set up its entire HR department by defining policy, systems, and processes In Only 3 Weeks.