Virtual HR Services

How virtual HR teams can help startups and MSMEs?

There is no doubt that the success of any organization, whether it is big or small, depends on its people.

Human resource management is a critical function for any organization and an efficient HR department paves the way for the success of any organization.

HR plays a pivotal role in attracting, retaining, and developing a skilled and competent workforce.

For startups and MSMEs, HR management can be challenging due to limited resources and budget constraints.

In this blog, we will discuss the importance of HR for startups and MSMEs, the challenges they face, and how virtual HR services can help solve these challenges.

Importance of HR for startups and MSMEs

HR management is essential for every business, including Startups and MSMEs.

Effective HR management can help companies in several ways, such as:


HR plays a significant role in attracting talent. Startups and MSMEs need to hire the right people with the necessary skills and experience to help their businesses grow.

Most startups and MSMEs are not able to scale up because they are not able to build a good team and hence HR becomes far more important for the success of startups and MSMEs.


HR is responsible for creating an environment that fosters employee satisfaction, motivation, and productivity.

Startups and MSMEs need to retain their top-performing employees to maintain business continuity and ensure business growth.

HR team not only helps businesses to attract the right talent but also helps in retaining top talent which helps businesses to scale faster.


HR ensures that companies comply with employment laws, regulations, and guidelines.

Failure to comply with these can result in penalties, legal issues, and reputational damage.

Following compliance not only helps businesses to stay compliant and reduces future compliance risk but also helps to improve employer branding.

Training and development

HR is responsible for identifying employees’ training and development needs and providing them with career growth and development opportunities.

HR helps businesses to be ready for future skills by identifying and training their workforce for future requirements.

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Overview of HR challenges faced by startups and MSMEs

Startups and MSMEs face several HR challenges, including:

Limited budget and resources

Startups and MSMEs often have limited resources, making it difficult to hire a full-time HR professional.

For most Startups and MSMEs HR is a cost centre and they should ensure they spend less money on support functions and utilize their budget effectively rather than creating expertise in-house they should collaborate with the best virtual HR services company.

Limited HR expertise

Startups and MSMEs may lack the HR expertise necessary to manage the complexities of HR management, such as compliance, employee relations, and training and development.

Even if they hire HR resources in-house, they do not have the expertise to manage end-to-end HR independently.

Recruitment and retention

Startups and MSMEs often struggle to attract and retain top talent due to competition from larger companies and limited budgets.

Startups and MSMEs do not focus on streamlining and documenting HR processes and HR policies and hence they struggle in attracting good talent.


Startups and MSMEs may not have the resources or expertise to ensure compliance with employment laws, regulations, and guidelines.

They do not have resources who are experts in managing complex compliance requirements.

Performance management

Startups and MSMEs may lack the systems and processes necessary to manage employee performance effectively.

Job description, Key responsible areas are not defined properly and expectation of performance level is not documented and communicated with employees.

How virtual HR teams can help solve HR challenges?

Virtual HR teams offer a solution to many of the HR challenges faced by startups and MSMEs.

Here are some ways virtual HR teams can help:

Recruitment and onboarding

Virtual HR teams can help startups and MSMEs attract and hire the right candidates, manage the recruitment process, and onboard new employees.

The virtual HR services team takes care of employee joining formalities, and new employee induction, and that improves the overall employee onboarding experience.

Employee helpdesk

Virtual HR teams can provide employees with a dedicated support team that can help them with queries and issues related to HR, such as leave management, payroll, and benefits administration.

Employees can directly reach out to the virtual HR Manager directly through email, phone, or chat for any query or grievances they have which can be addressed on an immediate basis.

Employee engagement and retention

Virtual HR services can help create and implement employee engagement programs that can help improve employee satisfaction and retention.

Virtual HR Manager helps in conducting 1-2-1 or skip level meetings with employees, creating employee engagement calendar and doing exit interviews to improve the overall employee retention ratio.

Performance management

Virtual HR teams can help implement systems and processes to manage employee performance effectively, providing employees with feedback and opportunities for improvement.

Compliance and legal issues

Virtual HR teams can ensure that startups and MSMEs remain compliant with employment laws, regulations, and guidelines, reducing the risk of legal issues and penalties.

Training and development

Virtual HR teams can help identify training and development needs and provide employees with opportunities for career growth and development.

Virtual HR team vs in-house HR team

When it comes to HR management, businesses have two options – an in-house HR team or a virtual HR team.

While both options have their advantages and disadvantages, the cost is often a significant factor that businesses consider.

In this section, we will compare the cost of virtual HR teams vs in-house HR teams.

Virtual HR Team

Virtual HR teams are becoming increasingly popular due to their cost-effectiveness.

With virtual HR teams, businesses can access HR professionals and expertise on a part-time or project basis, rather than hiring a full-time in-house HR team.

Growing organizations should look for a combination of onsite and virtual HR teams to keep the overall cost in control and ensure the overall effectiveness of the Human resource team.

The cost of virtual HR teams varies depending on the provider, the level of service required, and the number of employees.

Typically, virtual HR teams charge an hourly rate or a fixed monthly fee, which can range from a few hundred rupees to a few thousand rupees per month.

The cost-effectiveness of virtual HR teams is due to the fact that businesses only pay for the services they need, without incurring overhead costs such as salaries, benefits, and office space.

Virtual HR services are cost-effective as they are remote and they use technology to keep the overall cost under control.

In-House HR Team

In-house HR teams involve hiring HR professionals as full-time employees.

The cost of an in-house HR team varies depending on several factors, such as the size of the business, the level of expertise required, and the location.

The cost of an in-house HR team includes salaries, benefits, office space, equipment, and software.

The average cost of an HR manager with 4 to 5 years of basic HR experience in India is around rupees 6,00,000 per year, excluding overhead costs.

Apart from salaries and benefits, businesses may incur additional costs such as recruitment costs, training and development costs, and compliance costs.

Cost Comparison

When comparing the cost of virtual HR teams vs in-house HR teams, it is essential to consider the overall cost-effectiveness of each option.

Virtual HR teams are often more cost-effective for businesses with limited budgets and resources.

With virtual HR teams, businesses can access the expertise of HR professionals without incurring the overhead costs associated with hiring an in-house team.

On the other hand, in-house HR teams may be more cost effective for larger businesses with a significant number of employees.


In conclusion, the cost of HR management is a crucial factor that businesses need to consider when deciding between virtual HR teams and in-house HR teams.

While both options have their advantages and disadvantages, virtual HR teams are often more cost-effective for small and medium-sized businesses with limited budgets and resources.

However, for larger businesses with significant HR management needs, an in-house HR team may be a more cost-effective option.

Ultimately, businesses need to consider their HR management needs and budget to determine the most cost-effective option for their business.

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